Frequently Asked Questions


Water Damage Questions

After experiencing a flood, it’s essential to focus on remediation efforts to minimize the impact on your living space. Employing professionals to assist with cleaning up and repairing or replacing damaged fixtures is crucial.

It’s not uncommon for individuals to consider cleaning up storm damage themselves to save time and money. However, in cases of severe damage, it’s best to call restoration and cleaning professionals. Our team at Top To Bottom Renovation specializes in storm damage repair and water damage restoration and can efficiently restore your home, allowing your property to resume normalcy.

Homeowners can start by assessing the visible damage. However, moving debris and damaged items to inspect further may cause dangerous incidents. Be cautious when conducting inspections and prioritize your safety. Top To Bottom Renovation can professionally inspect the damage and provide details on restoration and reconstruction needs. If necessary, seek alternative accommodations until your home is safe to inhabit.

Safety should be a top priority. Avoid proximity to unstable structures or debris that could pose a risk of falling. Remove damaged items promptly to prevent mold growth and further damage.

Organize a suitable place for you and your family to stay temporarily. This could involve staying with family or friends, finding accommodation in nearby hotels, motels, hostels, or Airbnbs, or seeking assistance from local disaster relief services for emergency housing

FEMA (Federal Emergency Management Agency) provides essential assistance for disaster recovery, including temporary housing, meals, and aid in filing insurance claims. Contact your local FEMA branch for support, especially if your neighborhood has experienced widespread damage.

After filing a claim with your insurance company, a representative will guide you through the process. Be prepared for a potentially lengthy process, but most companies cover damages beyond the deductible. If your home has flooded, contact your flood insurance provider separately. Top To Bottom Renovation works directly with insurance to support homeowners with their claim throughout the process

Document any relevant information about the flood, including damaged fixtures and possessions. Review your insurance policy for coverage details and adhere to any protocols required by your insurance provider. Record details such as the source of the water and any recent plumbing work if the flood was caused by a man-made mistake.

Fire Damage Questions

Despite the desire to remain in your home after a fire, it may not be safe due to the release of toxic chemicals during the fire. Even if the damage seems localized, the presence of these chemicals in the air can pose significant health risks.

House fires release various chemicals from burning items such as wires, furniture, flooring, and insulation. These include carbon monoxide, asbestos, sulfur, dioxin, and phosgene, which can have detrimental effects on health, including respiratory issues and skin damage.

Exposure to these chemicals can result in skin damage, respiratory issues, and even long-term health problems such as lung damage and cancer. Symptoms may include skin reactions, respiratory distress, and other related health issues.

After a fire, it’s crucial to seek professional help immediately. Contact a team of experts like Top to Bottom Restoration for smoke damage cleanup, fire damage restoration, and thorough removal of harmful chemicals from your home to ensure your safety and well-being.

If the items were not in contact with flames and experience damage, then yes. If the furniture and other valuable items show signs of fire damage, Top To Bottom Renovation can assist you with inspecting your belongings for fire damage and implementing restoration.

Fire damage restoration is not a simple process to handle. Most of the time, it also includes repair and reconstruction. Depending on the extent of the damage, and the size of the property, the fire damage restoration process can take anywhere from a couple weeks to a couple months.

Fire damage can cause more than demolition of the structural integrity. It may also cause additional problems like gas leaks, electrical damage, soot, health issues, etc. Therefore, if your property experiences a fire, contact a professional fire damage restoration company like Top To Bottom Renovation immediately to avoid further significant damage.

Mold Growth and Removal Questions

Black mold, like other types of mold, thrives in moist environments and can be hazardous, especially for individuals with allergies or asthma. Mold releases spores and chemicals into the air, potentially causing respiratory issues, headaches, congestion, and other health problems. Eliminating black mold should be a priority to ensure a safe living environment.

Black mold may appear black or green and typically grows in areas with moisture, such as walls, crawl spaces, cabinets, and basements. If you’ve experienced flooding or water damage, there’s a higher chance of black mold growth. Identifying and addressing areas of moisture is crucial in preventing black mold infestation.

Yes, black mold emits a musty or earthy odor, often likened to rotting plants or stale flowers. Mold releases spores and microbial volatile organic compounds (mVOCs) into the air, contributing to its characteristic smell.

If you detect a moldy odor or suspect mold growth, it’s advisable to seek professional assistance, especially if you or your family members have allergies. Top to Bottom Renovation can conduct mold inspections and provide comprehensive mold removal services to ensure the safety of your home. Contact us today to schedule an inspection and address any mold issues promptly.

If mold is visibly present, further testing may not be necessary. The focus should be on complete mold removal rather than additional testing. Beware of services pushing unnecessary testing, as it may indicate they are not prioritizing your best interests. Pre-testing may be warranted in specific situations, such as rental negotiations.

Mold removal costs vary based on the scope of the job. Mold professionals are licensed and certified, ensuring you’re paying for quality service. Prices are determined by the size and complexity of the mold remediation project.

When working with a mold removal and water restoration company, expect clear communication and simplified explanations of the remediation process. Contractors should prioritize expertise, safety, and dedication to effectively address mold issues.